How to access help getting to Covid-19 vaccination appointments

Posted by: Laura Hammond

Thu 13th May 2021

Do you need help travelling to a vaccination centre in order to have your Covid-19 vaccine? If so, Derbyshire County Council’s Community Response Unit (CRU) might be able to help.

The CRU, set up in March last year in response to the pandemic, provides support to Derbyshire residents who have no family or friends to reach out to for help.

According to a notice posted on the Joined Up Care Derbyshire website, the CRU can help you find out if you qualify for support from Active Travel, which provides services for people who are “unable to use conventional buses because of age, disability or because they live in areas where public transport is limited”.

The notice explains: “Derbyshire County Council is working hard to make sure that residents stay safe and well during the Covid-19 pandemic and that includes making sure that everyone has access to a vaccination. That’s why there is now help on offer if you are struggling to attend your Covid-19 vaccination appointment.

“If you don’t have your own car, and struggle to use public transport, then you might be able to get help from Active Travel. There is a cost to this service depending on how far you’re travelling. If you live in Derbyshire and are in financial hardship and can’t afford to travel to and from your vaccination appointment, you may be eligible for free transport if you or your partner receive certain benefits.”

You can contact the CRU by calling 01629 535091 between 9am and 5pm Monday to Friday.

You can also complete an online form at

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