Useful information, contact numbers and helplines for over the festive period

Posted by: Laura Hammond

Tue 22nd December 2020

Lots of businesses and services often shut down over the festive period, and it can be tricky to know what’s open and who to contact for help.

We’ve put together a list of, what we hope, will be useful information about local services, as well as contact numbers and details of helplines.

Amber Valley Borough Council

The council offices close at 3pm on Christmas Eve and are set to reopen on Monday, January 4.

The council’s out-of-hours contact number is 01773 841 414.

You can check for changes to bin collections here:

South Normanton Area Food Bank

If you need help from the food bank, call 01773 811 273.

Homelessness Support

If you find yourself homeless and need support, call 01629 533 190.

National helplines and contact numbers

National Domestic Abuse Helpline – Call 0808 2000 247.

NHS 111 – Call 111 for advice.

Samaritans – Call 116 123 for free at any time or email for a response within 24 hours.

Saneline – An out-of-hours helpline offering support to anyone affected by mental health, including family and friends. Call 07984 967 708 and leave a message or email

The Silver Line – A free confidential helpline for older people. Call 0800 470 8090.